Customer Support

There may be times when customers need to contact us for advice or assistance once they have received their goods, and as the saying goes “You only find out how good a company is when you need to contact them after the sale…”

GAI-Tronics prides itself on the quality and reliability of its products and systems and this also carries through to our aftercare service where we work hard to ensure the highest level of service – especially when you need us most. The information on this page aims to make your aftercare experience as easy as possible and to ensure that your enquiry is dealt with in an efficient, effective manner.

Use this page:

  • If you need technical support: lead times, installation or user guides, certificates, approvals or compatibility for our products and answers to our frequently asked questions
  • If you need information on warranties or on the types of maintenance and service packages we offer
  • If you need to know how to return an item for credit or repair

* Click on a tab to choose a support sector. If you can’t find what you’re looking for on this page, you are welcome to contact us.

eng brochure pub 070901.doc


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