Case Studies

A Selection Of  Case Studies From Various Industries

Commercial Sector

GAI-Tronics has supplied customer service Help Point telephones for Santander (Abbey National) banks across the UK. These vandal resistant telephones have up to 10 auto dial buttons which link directly through to relevant service centres (e.g. mortgages or insurance)…


GAI-Tronics telephones have been installed in some of the world’s major sports arenas including the new Wembley Stadium in London United Kingdom. These phones are used by stewards to talk to the control room…


GAI-Tronics provided telephone electronics and rugged handset to be used within Infopoint’s own bespoke help point housings. GAI-Tronics SMART soultion was chosen for the ability to program the autodial numbers quickly and easily through its TMA software…


GAI-Tronics Commander weather resistant telephones are used on the umpire chairs at Wimbledon tennis courts


Throughout the UK GAI-Tronics phones are seen outside police stations to give access to police services outside of opening hours. Autodial buttons mean that once the button is pressed the caller is put straight through to the required number…


The Metropolitan Police has contracted GAI-Tronics to maintain all 200 telephones outside police stations across London and its boroughs…


GAI-Tronics telephones have been installed Universities including Birmingham and Manchester These are used as both emergency telephones with integrated beacons and as information points throughout the campus for student use…


Canary Wharf Shopping Centre uses GAI-Tronics help point telephones within the centre for customer assistance. Other shopping centres have additional phones throughout the car park areas as well…


GAI-Tronics Call for Assistance Telephones with touch-screen controllers are used in a Shopping Mall in Texas, USA…


Marks and Spencers use GAI-Tronics telephones for their collect by car service. The phones are located outside the collection doors for customers to ring through when they are ready to collect their shopping…


UK national DIY stores B&Q have installed GAI-Tronics help point telephones (custom made in ‘B&Q orange’) in their major stores so that customers can contact staff for help within the store, such as at the paint mixing station


UK Telecom’s giant BT use the GAI-Tronics Commander as their standard ‘outdoor use’ telephone


World famous Eton College has installed GAI-Tronics emergency help point telephones throughout the playing fields and outdoor areas. These link directly to the security office in the case of an emergency or injury


A golf course in Dublin has used the GAI-Tronics Titan telephone customised in their green colour…


NCR commissioned GAI-Tronics to design and manufacture a customised phone module integrated in ATM’s (cash points) across North America for customers to use personal banking facilities…


Prisons across the UK use GAI-Tronics telephones for prisoners to make outside calls. These are chosen for their high level of vandal resistance


Emergency telephones are placed around water parks and near waterways in case of an emergency. These are chosen due their resistance to salt and water…

Transport Sector

Road

The Highways Agency (HA) has chosen GAI-Tronics to supply the new generation of emergency roadside telephones for all motorways and trunk roads in England. HA also uses the Commander as the telephone of choice for the UK motorways…


GAI-Tronics provided guardsman cellular telephones for the A50. S.M.A.R.T. monitoring facilities enable remote monitoring of the telephone’s health state and battery system. Multi-button autodial options allow the caller to choose different services…


GAI-Tronics Help Point telephones have been supplied for use on the Attiki Odos highway in Athens. This project tied in with the Greek 2004 Olympics


Norway Road tunnels use GAI-Tronics telephones for emergency calls or breakdowns


GAI-Tronics supplied an upgrade of Emergency Roadside Telephones in Road Tunnels across Brussels. These give one- button use and S.M.A.R.T. facility…

 


Rail

GAI-Tronics is the main supplier of rugged telephones for Network Rail. Used on the trackside, platforms and stations the phones are able to withstand noise, dust, vibration and extreme weathers


National Express has used GAI-Tronics help point telephones on their C2C, One Rail and WAGN rail lines. As well as the Public Access telephone they are supplied housed within Transport For London round help point design…


GAI-Tronics Trackside telephones have been used on Norwegian railways integrated into a column with horn speaker and additional secure connection housing…


Driver guard communication system & public address system for the First Great Western HST (high speed train) fleet…


San Francisco Bay Area Rapid Transit (BART) trains have GAI-Tronics help point telephones at their stations


Hong Kong railways use the GAI-Tronics titan telephone on the trackside and platforms for maintenance staff and in the stations for customer assistance…


On-train Public Address systems have been installed on Stansted Express, Midland Mainline, Virgin West Coast Mainline and Heathrow Express High Speed Trains and Northern Spirit Trains


S.M.A.R.T. trackside and level crossing telephones were supplied to Iarnrod Eireann (Irish Rail)


NOVA Public Address audio/video system for Milan Railway Bypass


GAI-Tronics Help Point telephones are sited along platforms for Thames Link


GAI-Tronics were contracted to supply customer-specific call for aid transmitters for West Coast Mainline Trains. Disabled passenger alarm buttons will link through these onto the train’s PA system…


Phase 2 of the Channel Tunnel Rail Link in Kent used GAI-Tronics telephones for trackside communications between drivers and the control room…

 


Metro/Tram

GAI-Tronics trackside telephones are installed in tunnels on Santiago Metro (lines 4 and 4A) and also on HSL Zuid – the High Speed Line between Antwerp, Belgium and Amsterdam, Netherlands. These are for trackside maintenance and emergency use…


Metros including Rotterdam, Porto, Mumbai and Delhi use GAI-Tronics telephones for customer assistance


Nottingham Tram and Manchester Metro link have GAI-Tronics help points built into their stations. The phones are installed for security and autodial through to emergency or information centres

 


Underground/Tube/Subway

London Underground uses GAI-Tronics help point telephones throughout the London Underground stations and platforms


A GAI-Tronics NOVA PA/GA system broadcasts messages along stations and galleries in Naples Underground, Italy

 


Air

Heathrow Airport has specified GAI-Tronics phones to be used for its latest terminal (T5). Commanders will be used by baggage handlers so the phones needed to be robust and weather resistant. Customised VR help point telephones are sited in disabled refuges in case of emergencies…


Birmingham International Airport has installed GAI-Tronics help point telephones in special assistance areas and car parks where passengers with reduced mobility are able to call for assistance…


An upgrade of parking lot emergency/information telephones at Newark Airport was carried out by GAI-Tronics with S.M.A.R.T. handset telephones and T.M.A. system…


MATRA Transit – turnkey project management, wayside emergency communications, Platform PA, audio messaging, CCTV, fibre optics for Chicago O’Hare airport


Dulles Airport and Regan International Airport use GAI-Tronics S.M.A.R.T. telephones in their parking facilities for emergency communications. DDA compatible


GAI-Tronics weather resistant telephones can be found in many other airports world wide such as Hong Kong, Portugal, Dublin, Belfast City, Newcastle International and Blackpool. They are used at baggage handling areas, on the airfield and at taxi ranks

Power & Industry Sector

Most NHS and many private hospitals in the UK use the Hygeia sterile area telephone. It can be used in clean rooms, hospitals, abbatoirs and sterile areas and has been supplied to customers including: Astra Zeneca, Kapsch BusinessCom AG, Elektroskandia AB, Mitie Scientific Projects Ltd, Firma B Zaehringer


Titan, Commander and VR telephones are weather and vandal resistant and used extensively throughout the industrial sector. Uses include outside goods-in or despatch departments, carpark barriers and door entry


Cajun Electric Power Cooperative use a GAI-Tronics Communication Management System at their facility…


A GAI-Tronics Notification and Communication System was supplied at Consolidated Edison


GAI-Tronics installed an Elemec plus Public Address and Voice Evacuation System at Didcot B Power Station


London’s 02 Arena used a Radio Communication System from GAI-Tronics for the Power Supply Tunnel…


Hinckley Point ‘B’ Power Station in the UK uses a GAI-Tronics Elemec plus duplicated system for site-wide Public Address and General Alarm facilities


A GAI-Tronics Elemec plus system has been installed at Pulrose Power Station, Isle of Man


BNFL has used GAI-Tronics CIDAS evacuation systems in their Nuclear Power stations across the UK. These systems are built specifically for the nuclear fuel industry


GAI-Tronics Auteldac 4 and Commander telephones were selected for use in an industrial compound in Poland where they needed ATEX approved equipment in the safety areas


Upgrade of exsisting GAI-Tronics Page/Party® system and provision of additional features and system monitoring at DOW Chemical Company


GAI-Tronics has installed their Communication Management System upgrade for IAMS pet food Company


A wireless evacuation system and turnkey construction management (Emergency Notification System) at Amoco Chemical Company was carried out by GAI-Tronics…


The GAI-Tronics ADVANCE Emergency Notification System installed at Mill Wide Pulp & Paper Processing Facility is OSHA compliant…


Plant-wide detection and evacuation system on fibre LAN, Conoco Phillips, Houston.


Networked Emergency Notification and Plant communications for Yanzi, Nanjing Province, China (BASF)


Communications and evacuation system on fibre LAN at Formosa Petrochemicals, Mi Liao, Taiwan


Major crane manufacturers such as Konecranes in Finland and ZMPC in China use GAI-Tronics communication systems in their quayside container cranes, rubber-tyred gantry cranes (RTGs) and bulk-material ship loaders and un-loaders

Oil & Gas Sectors

Auteldac 4 telephones are used on Oil Rigs and FPSOs by customers such as: Shell, BP, Conoco, Single Buoy Mooring (SBM), Exxon Mobil, Sedco Forex

 


Platform

Shell UK required a phased change-out of the Public Address and General Alarm Notification equipment on all four of its Brent Offshore Platforms in the North Sea…


Fully duplicated Public Address and Alarm System for BP Etap (Marnock CPF and Mungo Platform)…


Microprocessor controlled Public Address and General Alarm System for a Fixed Offshore Platform for Petronas


Elemec plus PA/GA System for Shell Na Kika platform. A duplicated control system housed in one cabinet serves the duplicated alarms…


Elemec plus PA/GA System to integrate with existing systems for White Tiger processing platform…


2 Elemec plus systems for PEMEX HA-KU-M & HA-KU-S (identical platforms) in the Gulf of Mexico Surveillance, Plant Alarm and intercom systems on fibre LAN


SBM and Sedco Forex use Commanders on drilling platforms where the area is safe and ATEX Approved Auteldac 4 telephones in hazardous areas


Drillers Intercom projects include: Transocean – Discoverer Seven Seas, TransOcean – Deepwater Expedition, Pride International – Alligator, Electro Flo – Q4000 Project, Frontier Drilling, Valero Energy, Atwood Aurora

 


FPSO

PA/GA system, Entertainment system, Sound powered Telephone System, talkback intercom system & Industrial / Hazardous Area field telephones were designed, supplied and commissioned for Wen Chang FPSO


Elemec plus PAGA system for LUI HUA Platform & FPSO


Redundant PA/GA and Page/Party® intercom, DNV certification for Kizomba Field FPSO

 


Jack Up Rig

Duplicated Elemec plus PA/GA System with hot standby amplifiers; plus an interface to the telephone system, beacon activation upon alarm inputs and an access panel for the control room required for Ensco Jack up Rig refurbishment…


Elemec plus PAGA system for Murmanskya Jack up Rig, Singapore

 


LNG Plant

Sakhalin Island on and offshore project over two phases comprising E+ PA/GA systems for LNG plant, Construction Camps, Onshore Processing Facility, LUN-A platform, PA-A & PA-B platforms


Guangdong LNG plant in China uses a duplicated Elemec plus system for Public Address and General Alarms

 


Onshore

Networked NOVA Public Address and General Alarm System – Onshore Refinery


Public Address System with 40 communication zones for Crude Separation and Stabilisation Plant covering Zirku Island


Networked Plant NOVA PA/GA systems for Ras Laffan Industrial City, Qatar – Ras Gas Trains 1-5 and common off-plots


8 Elemec plus PAGA systems for In Salah Gas Project, Algeria


Kashagan East, offshore Kazakhstan – one of the largest oil fields in the world. GAI-Tronics has provided: 3 networked PAGA systems for Accommodation Camp and Utilities and 17 networked PAGA systems for Onshore Processing Facilities (OPF) and Offshore Complex

Mining Sector

RFM2000 Mine communication system for installation in Deep Creek Mine


GAI-Tronics has supplied and installed Mine-wide Communication Systems including Face Stageloader and Roadway Conveyors, Radio Systems for roadway trains & monorails and Underground Telephone System for a mine in China


In six coal mines in India, Radio Systems for speech -mine-wide have been supplied by GAI-Tronics as well as Underground Telephone Systems View Photo


In coal mines throughout Poland, GAI-Tronics Radio Systems for speech (mine-wide) are used


GAI-Tronics Face and Stageloader Conveyor Systems are used in Russian coal mines


A waste water tunnel in Shartin, Hong Kong uses a GAI-Tronics Radio System


Various mines in Australia use Face, Stageloader and Roadway Conveyor Systems and Radio Systems from GAI-Tronics View Photo


Underground Telephone System and Radio Systems are installed across coal mines in Spain


Four coal mines in Czech Republic have Mine-wide Radio Systems View Photo

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